Privacy Policy

1. Introduction

Q O Terry LLC, doing business as Qoterie (“Qoterie,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at qoterie.com or engage with our construction services.

2. Information We Collect

Information You Provide

• Name, email address, phone number, and mailing address
• Project details, property information, and construction preferences
• Messages submitted through our contact form or email correspondence
• Payment and billing information for contracted services

Information Collected Automatically

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies

3. How We Use Your Information

• To respond to inquiries and provide project consultations
• To deliver and manage our construction services
• To send project updates, estimates, and invoices
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our rights
• To send marketing communications (only with your consent)

4. Sharing of Information

We do not sell your personal information. We may share your information with trusted third parties only in the following circumstances:

• Service Providers: Subcontractors, architects, engineers, and vendors directly involved in your project
• Business Tools: Website hosting, analytics, email, and CRM platforms that help us operate
• Legal Requirements: When required by law, subpoena, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings. Disabling cookies may limit certain features of our website.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Construction project records may be retained for the duration required by Hawaii state law and applicable building codes.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at ceo@qoterie.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: